
Q.Do you have a Resort Fee?
Yes, we charge a $25 per night resort fee inclusive of taxes. This nightly fee includes all-day Refreshments including coffee, tea, soft drinks, snacks, fresh fruit, and more, High-Speed Wireless Internet, Bottled Water, Free Local, and Toll-Free Calls, Fax and Package Service, 20% discount at Bread & Tulips Restaurant, and more!
Q.Is Hotel Giraffe wheelchair accessible?
Yes, Hotel Giraffe is ADA accessible:
- Accessible Public Entrance
- Accessible public restrooms
- Accessible meeting space/event space
- Accessible Restaurant
- Accessible Computer Station
- The hotel's parking is valet only
- Ability to arrange for Accessible Public Transportation
- Hotel guestrooms television have closed captioning ability
Q.Does Hotel Giraffe Have Accessible Guestrooms?
Yes, we do! We offer two room types that are Accessible
- The Classic King Accessible with a bathtub
- The Classic King Accessible with a roll-in shower*
Both are equipped with:
- strobe light visual alarms
- portable smoke detectors
- lowered peepholes in main door
- regulation handle bars in bathroom
- regulation height for in-room amenities & appliances (36 inches from floor)
- ADA Shower seat available upon request
*Classic King guestroom with Roll In shower offers a completely barrier free bathroom for full mobility
Rooms can be reserved online, by phone or by email!
Q.When is Check in and Check out time?
Check-in time is 3:00PM. We try our best to accommodate all early check-ins but since we're a small hotel, we cannot make any guarantees. If you arrive before 3PM and your room is not ready, we will be happy to store your luggage for you.
Check-out time is 1:00PM. Occasionally, we can extend a late check-out for an additional fee. Please call our Front Desk if your departure is delayed. We will make every effort to accommodate you.
Q.What do I need to know about your credit card procedures?
Guests must provide a credit card to the hotel at time of check in to guarantee the hotel charges. We recommend you do not use a debit card for this. When you arrive and register, we must get authorization approval from your bank or card issuer for the amount equal to the room and taxes due for the stay as well as an additional $100 per day to allow for incidental charges during your stay such as phone service, room service, valet service and more.
Q.Can I request a quiet room or a high floor?
All of our rooms are surprisingly quiet. Our windows are double-paned, and face either 26th Street or Park Avenue South. Each floor in our hotel has the same room layout, so depending on which room you have booked also determines which street you are facing. Although our first priority is to accommodate your room type, we keep in mind your request for a quiet room or a high floor. Since we are a small hotel or only 72 rooms and 11 sleeping room floors, please do not be disappointed if we cannot fulfill all requests.
Q.How can I book a group stay?
Any booking of 5 or more rooms is considered a group and must be reserved by our Sales Office. One of the team members would be delighted to help you!
Q.Does Hotel Giraffe by Library Hotel Collection have a loyalty program?
No, but we encourage guests to become a member by signing up for special offers from the Library Hotel Collection.
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Enjoy our Hospitality
- Included in the daily Resort Fee of $25.00 per day a wealth of amenities to help you feel more at home:
- Light Continental breakfast served daily from 7am to 10am in our Grand Lobby
- Refreshments such as coffee, tea, soft drinks, flavored water, and more available 24 hours in our Grand Lobby
- Fresh fruit, health bars, snacks, and more available 24 hours in the Grand Lobby
- 20% Discount when dining at our in-house restaurant, Bread & Tulips
- In-room bottled water
- Digital access to the New York Times
- High-Speed Wireless Internet Access
- Local and Toll-Free Calls
- Fax and Package Service
- Luggage Storage
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