Accessibility

The Hotel Giraffe by Library Hotel Collection (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

Digital Accessibility Compliance Guidelines and Goals

We follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities. In accordance with WCAG 2.1 AA-Level Compliance, our website strives to meet four core principles known by the acronym POUR.

Perceivable. This includes providing alternatives to non-text content and alternatives to time-based media.

Operable. We ensure the website is compatible with users’ browsing methods.

Understandable. Our content and information on all amenities is provided in a clear, concise way that avoids ambiguity.

Robust. A wide range of technologies can be used to access our site content.

Continuous Digital Monitoring

Our site undergoes real time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code. The site is continually evaluated using accessibility monitoring tools and assistive technology.

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at dos@hotelgiraffe.com with a description of the issue you encountered and your contact information. Your experience matters to us.

The Hotel Giraffe website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram .

Accessible Features and Amenities

The Hotel Giraffe is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Property features

Accessible public entrance with door width of 65”

The registration desk is 44” high. It has an accessible surface and space to hand materials back and forth to guests who use wheelchairs.

Accessible route from the public entrance and rooms to the registration area.

Accessible elevator with braille instructions. Height of the highest button in the elevator is 45”.

Accessible route to the elevator from the public entrance, registration desk and rooms.

Accessible emergency exit with door width of 65” (same as entrance).

Accessible public restroom.

Space to accommodate accessible vehicles (parking is valet only).

Property has a TTY capability.

Visual and audible alarms for smoke, fire and emergency.

Closed captioning on all guest room televisions.

Braille signage throughout the property.

Service animals are welcome at the Hotel Giraffe.

Accessible food and beverage outlet: Bread & Tulip Restaurant, with entrance door width of 33”.

Accessible route to accessible food and beverage outlet from the public entrance and rooms.

Meeting and event facilities:

Penthouse 1202, with entrance door width of 33”. Please note that the Penthouse 1202 bathroom door width is 31”.

Accessible route to meeting and event facilities from the public entrance and rooms.

Accessible guest rooms

Classic King Accessible with Roll-in Shower

Entrance door width of 34 3/4”

Bathroom door width of 33 3/4”

1 king bed

Roll-in shower

Regulation handle bars in bathroom, portable smoke detectors, strobe light visual alarm, phone in bathroom, ADA shower seat available upon request.

Classic King Accessible with Tub

Entrance door width of 34 3/4”

Bathroom door width of 33 3/4”

1 king bed

ADA tub

Regulation handle bars in bathroom, portable smoke detectors, strobe light visual alarm, phone in bathroom, ADA shower seat available upon request.

Accessible route from public entrance and registration area to accessible rooms.

Standard Rooms

Guestroom with 1 Queen Bed

Classic Guestroom with 1 King Bed

Balcony Guestroom with 1 King Bed

Classic Guestroom with 2 Queen Beds

Balcony Guestroom with 2 Queen Beds

Classic King Suite: 1 King Bed & Sofa Bed

Balcony Suite: 1 King Bed & Sofa Bed

Standard rooms have entrance door widths of 34 3/4” and bathroom door widths of 31 3/8”. Please note that they do not have any accessible features.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Hotel Giraffe website. The hotel is not responsible for any third-party content on the website.